Skip to main content - Skip to contact information

Support Services

Vancouver Island University provides many services for prospective and enrolled students. To find out more about these services, drop by our Student Affairs office, call 250-746-3509, or visit our website at

Academic Support

There are several ways that students can get learning support at Cowichan Campus:

  • One-on-one learning skills counselling is available at the Learning Centre.
  • Handouts and other resource material are available at the Learning Centre.
  • Assessment preparation assistance is available at the Learning Centre by appointment (call Student Services).
  • Volunteer tutors are available for most subjects by filling out a request form and meeting with the Volunteer Tutor Coordinator.
  • Workshops are scheduled at the beginning of each term, as well as by request from instructors.
  • Counsellors will help with issues of anxiety and other school-related issues.

Disability Services

Vancouver Island University provides educational opportunities and support services to non-traditional learners, as well as to students with documented disabilities that meet Ministry guidelines. For information on available services for students who are considering or enrolling in University programs or courses, please contact Vancouver Island University three months prior to the start of classes. Some services and funding take time to arrange, so you are advised to plan ahead by calling Student Services to discuss your needs. In Duncan, please contact Student Affairs at 250-746-3509 for an appointment.


Advisors help students develop an educational plan to meet career goals. They also assist with interpretation of program requirements at Vancouver Island University. Students seeking admission should see an Advisor.  Drop-in from Monday to Friday, 9 am until 12 noon, make an appointment by calling 250-746-3509, or e-mail

Assessment & Exam Invigilation Services

Entrance assessments for most programs offered at Vancouver Island University's Cowichan and Nanaimo campuses can be written at the Cowichan Campus. If you need to “brush up” before your assessment, help is available. Also, exams for other colleges and universities can be written for a fee. Call 250-746-3509 for information.

Counselling Services

Support is available for enrolled students experiencing personal, career or academic difficulties. Referrals may be made to other community services. Call 746-3509 for information.

Financial Aid and Awards

For complete information about financial aid, see the Vancouver Island University calendar. Student Affairs can help with a variety of financial assistance including institutional scholarships, awards and bursaries, government student loans and grants, and work-op student employment. Be sure to plan ahead. Call 250-746-3509 for information.

First Nations Student Support

Information, support and referrals are provided to assist First Nations students in their academic endeavours. Students enrolled at the Cowichan Campus also have the added support and wisdom of our Elder-in-Residence. Call 746-3509 for information.

Human Rights and Respectful Workplace Advisor

Vancouver Island University will endeavour to provide students with a learning environment free of discrimination. Students who think they may be experiencing discrimination or harassment because of their race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex (including sexual harassment and pregnancy discrimination), sexual orientation, age or unrelated prior criminal conviction can consult the Human Rights and Respectful Workplace Advisor. The Advisor can help students assess the situation, identify appropriate ways to respond, assist with dispute resolution, or commence a formal process.

To make an appointment with the Human Rights and Respectful Workplace Advisor at the Cowichan Campus, call 250-746-3509; or call directly to the Human Rights and Respectful Workplace Advisor in Nanaimo at 250-740-6430, or e-mail

Prior Learning Assessment

Prior Learning Assessment (PLA) allows individuals who have acquired learning through non-formal education (such as work experience, self study, volunteer activities, and other life experiences) to be granted credit toward an educational program at Vancouver Island University. For further information and/or an appointment, please call 250-746-3509.